2212 Frederica Street, Owensboro, KY 42301 270-685-5124 Innovative Solutions and Old Fashioned Service
Horn & France Insurance Innovative Solutions and Old Fashioned Service
Innovative Solutions and Old Fashioned Service
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Horn & France Insurance
Frequently Asked Questions

General Questions
Vehicle Insurance | Life Insurance |
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      General Questions for HFINS.com
       
  What discounts can I get on my vehicle insurance?   How long will it take for me to receive a reply?
      Whether you filled out an online request form or called by phone or visited in person, you should have a reply within 24 hours or less.  If not, please contact us and speak with a representative regarding your request.
       
      Frequently Asked Questions about Vehicle Insurance
       
  What discounts can I get on my vehicle insurance?   What discounts can I get on my vehicle insurance?
      There are a number of available discounts to help reduce the cost of an individual's vehicle insurance policy. Some of these are:
  • Accident prevention course.
  • Automatic seat belts or air bags.
  • Factory installed anti-lock braking system (ABS).
  • Anti-theft devices (such as alarm systems or ignition "cutoff" devices, certain electronic-tracking devices, or qualifying identifying window glass etching).
  • Factory-installed daytime running lamps (DRL).
  • "Careful Driver" or "Accident-Free".
  • A "Multi-Policy" or "Account" discount.
  • Driver Training (for operators under age 21).
  • Multi-Car.
  Why are vehicle insurance rates higher for younger drivers?   Why are vehicle insurance rates higher for younger drivers?
      Insurance rates are based on the average experience of a group of persons with similar characteristics (classification). Young drivers historically have had poorer loss experience (both in the frequency of accidents and the cost of those accidents) than older drivers. By charging young drivers higher rates, those drivers pay their fair share of insurance costs and older drivers are not asked to subsidize them. In addition, rates are generally higher for males because, consistently, female drivers incur fewer and/or less severe claims than males.
  What is a deductable?   What is a "deductible"?
      A deductible is an amount that you agree to be responsible for in the event of a loss under the physical damage (collision or comprehensive) coverages of your policy. Deductibles are offered on some coverages to give insureds flexibility in the cost of insurance and the amounts they wish to be responsible for. You may reduce your auto insurance costs by raising the deductibles on physical damage coverages. You should review the amount of the deductibles you now carry on these coverages to determine whether it makes sense for you to absorb a larger portion of your loss in the event of an accident, in return for a lower premium charge. Under the law, your insurer is required to furnish you with information about how much you may save by adjusting your deductibles.
       
      Frequently Asked Questions about Life Insurance
       
  What happens if I forget to pay my premium by the due date?   What's the difference between Term, Universal, Whole and Juvenile life insurance?
     
Term Life Insurance
  • Most economical choice.
  • Mainly pays only death benefits.
  • Usually has flexible payment plans and available amounts from typically $25,000 to over $1,000,000.
Juvenile Life Insurance
  • Low cost term or even permanent plans.
  • Single payment premium payments plans are typically available as well.
Whole Life Insurance
  • Premiums are higher than term policies
  • However, they do typically remain level for the life of the policy.
  • Cash values build up over time and are typically available for loans or upon surrender. flexible payment plans are available.
  • Pays death benefits.
Universal Life Insurance
  • Savings benefits similar to Whole Life Insurance
  • Death benefits
  • You can add more money monthly for larger accumulation.
  • Cash values build up over time and are typically available for loans or upon surrender. flexible payment plans are available.
  What happens if I forget to pay my premium by the due date?   What happens if I forget to pay my premium by the due date?
      Your life insurance policy will provide for a 31 day or one month grace period within which you can still make your premium payment. Your policy will continue in force during that time. Review your policy to determine your grace period.
       
      Frequently Asked Questions about Health Insurance
       
  What is a pre-existing condition?   What is a pre-existing condition?
      A pre-existing condition is any condition for which a person received treatment or treatment was recommended within the preceding *six months. 

*Please review the policy for further specific details as well as changes regarding the time frame that defines a pre-existing condition.

  What is open enrollment?   What is "open enrollment"?
      Open enrollment means that any individual, and dependents of such individual, and any small group, including all eligible employees or group members and dependents of employees or members, applying for individual or small group health insurance coverage, including Medicare supplement coverage, must be accepted at all times throughout the year for any hospital and/or medical coverage offered by the insurer to individuals or small groups in this state. Once accepted for coverage, an individual or small group cannot be terminated by the insurer due to claims experience.


 
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